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The Greatest Management Principle You Never Heard Of

I’ve been in blood banking for over 10 years now and have come to realize that the management principles adopted by the US federal government – yes, the US federal government – yes, our government –...

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You Need a Good Bad Idea

I love a good bad idea…don’t you? The truth is, in a healthy organization, there really are no bad ideas. At least not in the organizational sense. Here’s what I mean… If you have someone on your team...

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Leadership: The Being, Behind The Doing

When you meet someone new, you often talk about what you do. This also happens when you talk with family or friends and people you know well; you talk about what you do, not who you are. You talk about...

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Leadership: A Curtsy, A Bow, or A Handshake?

Happy New Year everyone! And a special Happy New Year to our USA southerly continental sister’s country of Brazil for ushering the new year with the inauguration of its first female President, Dilma...

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Getting Leadership Direction: 3 Reliable Sources

Directions?  I Don’t Need Directions!! As you look back at the first few months of 2011, ask yourself these important questions: What is the road that you and your business have been traveling down?...

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Hope Actually IS a Strategy

Where to start, where to start.  I have, for the most part, loyally posted a monthly blog for nearly two years on this fabulous and support-my-crazy-blogs site.  But last month?  Nothing. I know… there...

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Leaders: Are You Asking the Right Questions?

Great Results Begin With Great Questions ~ Joseph S Edwards Do good managers do the work for their staff ? Or do they lead them to creatively think through the dilemma  so they can develop the right...

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Leadership: How to Make an Elephant Fly

“I seen a peanut stand, heard a rubber band, I seen a needle that winked its eye. But I be done seen ‘bout ev’rything When I see an elephant fly.”                                                   [...]

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Trust in the Workplace: The Leader’s Judgement Call

As a leader in your organisation, you work in a role where you cannot achieve anything of value unilaterally.  You need to work well with a range of other colleagues to achieve outcomes of benefit to...

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On Leadership, Feedback, and Effective Solutions

Leaders are responsible for creating a work atmosphere where employees can offer and acquire feedback that guides and directs their performance. “Quality feedback is meant to enhance decisions in the...

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Leadership Follies: Yes You Are Unique, But Not That Different

Best practices and methodologies within organizations are useful and effective. It is not realistic to think that everything must be created or invented in an organization. But, it’s important to...

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On Leadership and Executive Blind Spots

We all have patterns, habits, and beliefs that limit us. The challenge is that we generally can’t see how those thought-patterns and beliefs hold us back and what we can’t see tends to sabotage our...

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Top Gun Leadership: You Are Not Alone

From the 1986 movie Top Gun: “- Maverick, call the ball.” “- Roger.  Maverick has the ball.” Even though you may think that you re in charge and that you are the only thing that matters, you need to...

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Leaders: You Can’t Really Manage Change

During a recent project that involved whole scale transformation of a client’s system to manage, hire, compensate, reward and recognize, 65% of their employees are who drive their profitability. The...

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On Leadership, Being Right or Just Making it Right

It took me a couple of years of being a leader to get to the point of maturity where I could readily admit this humble truth about “being right”: It just doesn’t matter who is right (my company or the...

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Hey Leaders: Get Curious!

What does “curious” mean?  (Exactly.) “Curious.”  It’s a strange word. If you read it over and over it doesn’t look like how it sounds, and it barely resembles what it means.  It isn’t an adjective...

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Leading Customer Service

Good customer service doesn’t begin nor end with the customer.   It begins with the leader and, well, I don’t believe it ever ends. Defining Customer Service You may have heard the saying that,...

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Leading Success in 2014: Your 11-Step Checklist

The New Year 2014 is here. Now is the time that many leaders take the opportunity to reflect on the past year and to plan for the upcoming one. But with a new year come new stresses and potentially...

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On Leadership and Knowing Your Audience

Imagine this in your current role: You have taken a position on an issue that really matters to you. And you now need the backing of some of your key […]

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Leadership Lessons from the Break Room Dishwasher

Even small changes can have a big impact!

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